Our on line dispute quality procedure
If youвЂ™re unable to solve a deal associated problem straight having a vendor, you have to follow our dispute that is online resolution payday loans MS through the Resolution Center to follow a claim under our buy Protection system. You might additionally register a claim (Step 2 below) by calling us and talking to a real estate agent. The actions you must follow are described below, and when that you do not follow these actions your claim might be rejected:
Step one: start a dispute within 180 times of the date the payment was made by you. This could permit you to begin an immediate discussion with all the vendor regarding the transaction to your issue that might help resolve the dispute. We will place a hold on all funds related to the transaction in the seller’s PayPal account until the dispute is resolved or closed if you are unable to resolve the dispute directly with the seller, proceed to Step 2.
Step two: Escalate the dispute up to a claim for reimbursement within 20 times after opening the dispute, we will automatically close the dispute if you and the seller are unable to come to an agreement, or. It is possible to escalate the dispute to a claim for reimbursement through the Resolution Center. The vendor or PayPal may escalate the dispute also to a claim at this time. PayPal may request you to wait at the least 1 week through the deal date to escalate the dispute.
Step three: react to PayPalвЂ™s needs for documents or other information, when you, the vendor or PayPal escalates your dispute to a claim for reimbursement.